Functional Modules Customer Management • Responsible Role: Employee • Description: Manages customer information, facilitating the efficient handling of customer data and interactions. Organization Management • Responsible Role: Employee • Description: Manages organization information, including primary contacts on behalf of the organization. Ensures comprehensive organization data management. Order Management • Responsible Role: Sales Executive • Order Item Management: Adds selected items through the order item module. • Order Cart Management: Creates a cart with all selected order items. Invoice and Billing • Responsible Role: Sales Executive • Description: Implements a feature allowing users to generate and print invoices for completed orders, enhancing the billing process. Complaint Section • Responsible Role: Employee • Description: Allows customers to register complaints regarding products and services, ensuring prompt resolution. Customer Feedback • Responsible Role: Employee • Description: Provides a platform for customers to provide ratings and feedback, promoting customer engagement and satisfaction. Brands Management • Responsible Role: Manager • Description: Manages all product brands, ensuring effective brand management within the system. Product Category Management • Responsible Role: Manager • Description: Divides products into categories and manages them, enhancing organizational and product structure. Products List • Responsible Role: Manager • Description: Features all products with specifications, prices, and necessary details, providing a comprehensive product catalog. Inventory Management • Responsible Role: Manager • Description: Manages all products with quantities, ensuring efficient inventory control. Return Inventory Management • Responsible Role: Manager • Description: Manages returned or defective items in the inventory, facilitating proper handling of such products. User Management • Responsible Role: Admin • Description: Assigns roles to users within the application, ensuring secure and controlled access. Tax Slab • Responsible Role: Admin, Manager • Description: Manages tax slabs within the system, providing flexibility and adherence to tax regulations. Configurable Data • Responsible Role: Admin, Manager • Description: Manages gender diversity and discount sections, allowing for dynamic configuration.